Questions about your Louisiana Medicaid eligibility?
Please call Louisiana Medicaid customer service at 1-888-342-6207, Monday – Friday, 8 a.m. to 4:30 p.m. You can also take action on your Medicaid eligibility any time at MyMedicaid.la.gov.
Get the Free Mobile App
Use the app to choose a health plan and provider.
You can also:
- Use the app in Spanish
- Find providers based on your current location
- Get directions to providers
- And more!
Learn more about the free mobile app on the FAQs page.
New Healthy Louisiana Members
If you want to change your health plan or dental plan so your new plan starts March 1, 2024, you must make the change before 6 p.m. on February 28, 2024.
If you make the change after February 28, your new health plan or dental plan will start on April 1, 2024.
Get emails, texts, or both
Available now: Get emails or texts from Healthy Louisiana.
You can choose to get enrollment letters by email, text, or both instead of by mail. Sign up for messages that tell you when you have a letter in your online account.