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Louisiana Healthcare Connections


TTY: 711
Available Monday – Friday, 7 a.m. – 7 p.m.

Connect to the care you need: more than 15,000 providers, local health coaches and your own rewards debit card.

Compare plans to see all Extra Services.

Care management programs

All of the health plans have special programs to help members with chronic illness such as asthma, congestive heart failure, diabetes, hepatitis C, HIV, obesity and sickle cell anemia. They also have programs for pregnant women with a high risk of problems during pregnancy and delivery. If they do not have a program in place that fits your needs, they will work with you to create one.

Adult vision (21+)

Eye exam (No co-pay)
Glasses covered in full* (once a year)

Adult dental (21+)

Two visits each year for exams, cleanings, x-rays, fillings, extractions and more at Federally Qualified Health Centers.*

Adult pain management

Certified pain management coaches help address chronic pain for members in care management.

Community programs

All Health Plans offer sponsorships and/or mini-grants for community organizations and members in need.*

Rewards for healthy living

All of the Health Plans offer rewards for healthy behaviors. Unless otherwise noted rewards are: available once a year per member; in the form of a reward debit card or gift card.

Child well visits

$30 for all well visits from 2 to 15 months
$20 for annual well visits (ages 3+)

Adult well visit (21+)

$20 for annual well visits

Wellness screenings

$10 for breast cancer screening, women 40-74
$10 for cervical cancer screening, women 21-64
$15 for STI screening (chlamydia, gonorrhea and HIV test)

Diabetic screening

$50 for all: dilated eye exam, and blood tests for LDL, A1C and kidney disease for members diagnosed with diabetes

Other rewards

$20 for ADHD new medication follow-up visit, as needed (ages 6-12)
$10 for a flu shot

Pregnancy reward program

Start Smart for Your Baby Program

Prenatal exams

$10 for each prenatal visit

Postpartum exam

$50 for a postpartum visit

Other pregnancy rewards

$30 for completing a Notice of Pregnancy form
Breast Pump and NICU Care Kit for members in case management when needed

Extra Pregnancy Benefits

Start Smart for Baby Kit with helpful info and items for new moms. Free access to Start Smart for Baby app (Android and Apple).


All health plans cover newborn male circumcision.  Check with the individual plan to find out more about their rules for getting this service. 

Asthma benefits

No extra services.

Help to Stop Smoking

All health plans cover coaching and medications (with a prescription) to help members stop smoking.* 


Other Benefits

Members age 21+ receive one hearing exam and one set of hearing aids every two years.

Adult weight management

No extra services.

Pediatric weight management program

Raising Well program guides you in helping your child be healthy by eating right and being active.

Pharmacy copays

There are no copays for children, pregnant women, family planning supplies, members in the hospital, members of a home and community based waiver, women who have Medicaid due to breast or cervical cancer, members getting hospice services, Native American or Alaska Native members.  For others, if the medicine is: 
$10 or less = $0.50 copay
$10.01 - $25 = $1 copay
$25.01 - $50 = $2 copay
Over $50 = $3 copay

Rides to appointments

All Health Plans will set up a ride for members who don't have a way to get to medical appointments.  Stop at the pharmacy after your appointment to get medications.

Over the counter (OTC) medications

Available with a prescription and co-pay.

Extra medication supply for school

Asthma inhaler

Adult vaccinations

All health plans cover all recommended vaccinations, including: for HPV (human papilloma virus), pneumonia, the flu (influenza), chicken pox, shingles, meningitis, DTAP (diphtheria, tetanus and pertussis), MMR (measles, mumps and rubella) and hepatitis A and B. 

Cell phone

Up to 1 GB of data and 350 minutes of talk time. Connections Plus may provide a phone for members not eligible for Safelink.*

Texting and social media programs

Twitter: @LAHealthConnect, Text4Baby, Text4Kids, Text4Health

Access to health information online

Resources to improve mental health and overall well-being, including help with depression and anxiety.

Mobile apps

Free download for members in the Apple App and on Google Play.

Search for Start Smart Louisiana

Start Smart logo

  • Pregnancy advice and reminders
  • Symptom checker
  • Track milestones
  • Weekly pregnancy updates

Search for Louisiana Health Connect

Health Connect logo

  • Find a facility or provider
  • View your ID card
Member access to community services

MemberConnections statewide team to help you find doctors, get community resources and understand your benefits

Community health outreach
  • Back-to-school supplies
  • "Diaper Days" baby showers
  • Health educators
  • Health fairs

*Please contact the Health Plan for eligibility requirements and details for this benefit.